British Gas Services

Despite the deregulation of the gas and electricity markets in the late 1990s, British Gas remains a popular provider of both fuels in the United Kingdom, with 11 million gas customers and 5 million electricity customers. British Gas Services – formed in 1994 to specialise in the installation and servicing side of the business – is likewise the leading installer of domestic gas central heating systems in the United Kingdom.

British Gas offers a range of standard and online payment tariffs, together with a number of boiler and central heating system service plans, all of which are backed by call centres that are available 24 hours a day, 7 days a week; and a nationwide team of more than 5,000 academy-trained engineers.

The “Click Energy 5″ online tariff, for example, offers substantial savings to “dual fuel” customers – in other words, customers who are supplied with gas and electricity – when compared to traditional offline cash or cheque payments, with the additional benefits of paperless billing, and no cancellation charges.

Similarly, the British Gas “Homecare” programme provides various levels of service cover – from a boiler and its controls, to a complete central heating system, plumbing and drains – for a graduated fixed fee which includes parts and labour. This service is, however, completely independent of gas or electricity supply so that if you should wish to move away from British Gas as an energy supplier at any time your cover is not affected.

Published by David Holmes on June 21st, 2008 in Boiler Servicing, Boilers, British Gas, Energy Bills, HomeCare