Helping UK homeowners save money on their heating

Compensation For Consumers Mis-Sold Energy Deals


MPs are calling for compensation for customers who were mis-sold gas and electricity contracts on their doorsteps.

Voicing their concern that customers can be confused by the huge range of tariffs for electricity and gas – and could consequently find themselves being ripped off – members of the Energy and Climate Change select committee are calling for energy providers to pay compensation to consumers who have been mis-sold contacts.

With energy regulator Ofgem estimating that around 40% of people who switch energy tariffs do not end up getting a better deal, the committee said customers could find themselves being pressured into switching contracts by door-to-door salesmen. In worst case scenarios, consumers could even end up switching to a deal worse than their current one.

“If it turns out that consumers are being persuaded to switch contracts when it’s not in their best interests, by salespeople keen to earn commission, then it would only be right for the energy companies to cough up compensation,” said Tim Yeo, the chairman of the committee.

Mr Yeo said it was about time energy firms stopped their “Del Boy” sales tricks.

Door-to-door selling tactics have long been a contentious issue, with Scottish & Southern Energy (SSC) having recently been found guilty of two counts of mis-selling by Surrey County Council. Although the firm is appealing against the verdict, they have suspended all doorstep activity since being fined after its salesmen were found guilty of using deliberately misleading sales material.

Post navigation

PREVIOUS POST

With new figures revealing the extent of fuel poverty in Britain reached 5.5 million in...

Post navigation

NEXT POST

Concerns have been raised that the amount of training available for green technologies is...

British Gas Winter Boiler Offer

Save up to £200 a year with a new boiler from British Gas.

£79 Fixed Cost Boiler Repair

Emergency, one-off boiler repairs starting from just £79.

British Gas HomeCare Offer

Get up to £50 to treat yourself when you buy selected HomeCare products online


ad300x250-boilerinstall-blog

British Gas Boiler Offer

Leave a Reply

Your email address will not be published. Required fields are marked *

Name *