Helping UK homeowners save money on their heating

Warm Front Rebate Scheme – Rebates for Boilers, Central Heating & Home Insulation


Warm Front logoIf you live in England and your home is not properly insulated or your boiler and heating system is not as good as it should be, the Warm Front Scheme may be just what you need. With heating costs on the rise, it could save you a lot of money and at the same time give you a warmer home, there are a range heating grants and rebates. If you’re not eligble for a WarmFront grant then you may qualify for a rebate and could save you £300.

If you don’t qualify for a grant because you do not receive one of the listed benefits, you may be entitled to a £300 rebate instead. This rebate can be put towards the cost of installing or repairing a boiler or central heating. You are eligible for a rebate if you:

  • own your own home or rent from a private landlord and
  • are aged 60 or over and
  • have no central heating or it is not working.

If you don’t qualify for a grant because you do not receive one of the listed benefits, you may be entitled to a £300 rebate instead. This rebate can be put towards the cost of installing or repairing central heating. You are eligible for a rebate if you:

own your own home or rent from a private landlord and are aged 60 or over and have no central heating or it is not working.

How the Scheme Operates

  • If you are entitled to a rebate, you will be sent a letter and voucher/claim form. You will also be provided with a list of six registered installers in your area who can do the work. The rebate is only valid for three months from the date of the letter and so the work needs to be completed within that period. If the voucher is not used within the time, you can reapply but there is no guarantee that the offer will still be available.
  • Contact one or more of the installers and arrange a visit. Note that:
  • you should always arrange a visit from at least two installers, possibly more, so that you can compare what they are offering and the costs; this will enable you to make a proper choice.

    the rebate can only be used with installers who are registered with EAGA; these installers will be approved by Gas Safe, NICEIC and OFTEC and so will be qualified to handle the installation or repair.

  • Each installer will carry out a technical survey and provide a quotation for the work.
  • Go through the quotations and select the installer you prefer based on what they are offering and the price to be charged.
  • Contact the selected installer and arrange for the work to be done.
  • On completion of the work, the installer will give you an invoice. This should be for the quoted value of the work less the £300 rebate.
  • If you are not satisfied with what has been done, contact the installer to get the matter put right. Do not hand over the voucher/claim form until you are satisfied.
  • If you are happy with the work, pay the amount due and hand over the signed voucher/claim form so that the installer can claim the rebate value.
  • EAGA may check the installation to verify that you are satisfied and the work has been done properly. This ensures that the registered installers are operating to the required standard.

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22 thoughts on “Warm Front Rebate Scheme – Rebates for Boilers, Central Heating & Home Insulation

  1. My insurance for the Ideal Isar HE30 boiler expires in march 2010, what would be the monthly cost to renew the cover then.

  2. I RANG YOU ON SATUDAY ABOUT MY CENTRAL HEATING TIMER WAS NOT WORKING .AND THEY SAID YOU WOULD RING ME ON SUNDAY KNOW ONE HAS CALLED ME ABOUT IT.TIMER HAS KONW POWER AS THERE IS NO LIGHT ON PANEL.

  3. I live in a private rented house and my central heating is often not working. My landlord keeps getting it repaired, but I think it is on its last legs. Will I be eligible for a new boiler? I am on full benefits.

  4. hi there i have moved into a new home and found the gas fire has been disconected,because it was condemed, so i can not use my heating, iam over 60 , can you advise me what to do next thanks tom

  5. enquiry about filter fitted to central heating boiler for preventive maintenance to radiators.british gas quoted £256. do I qualify for a grant at 75 years old.

  6. Hi, i applied for a warmfront grant over a year ago, i am a single parent with a young child, in febuary 2010, someone finaly came out to see if i qualified for the grant, they told me yes i did and it would take between 3-6 months for the work to be carried out, 8 months later and i am still waiting for a technical survey to be carried out, my boiler is now broken and i have no hot water or heating, i have been constantly phoning eaga since july but have had no response, they keep telling me they have forwarded my details and marked as urgent, but still i have heard nothing, where do i go from here? two people that i told about the grant have both had new boilers fitted in august, they both live close to me, how does that work? thinking of contacting my mp!

  7. I had an assessor out on the 21st May 2010 he told me my boiler was repairable and that the part would be ordered. Upon leaving he said ‘you should hear from the office soon, if you dont ring the number in the pack.’ I didn’t hear anything so rang the number on several occasions between may and October to be told that I would have to wait 6 months which would take me to 21st November. I have rang today to be told ‘It will be another year before my work is allocated to an installer’ ?? I have am a single parent to 3 children and hae been without hot water and heating for 6 months. The Warm Front brochure clearly states that work will be carried out up to 6 months after the technical survey. I am waiting for a team leader to ring me back and have sent an email complaining. My next step will most definitely be my local MP!!

  8. I HAVE A NEWBORN BABY WITH SERIOUS ILLNESS AND A TODDLER AND HAVE NO HEATING AND WARM WATER SINCE MANY MONTHS.

    IT IS SNOWING AND FREEZING COLD. I WAS TOLD MY CASE IS URGENT. AM ALWAYS RINGING AND GETTING NO WHERE. I HAVE INFORMED MY LOCAL COUNCILLOR AND NHS WHO ARE HELPING ME NOW.

  9. I am 77 year old disabled lady with no heating my boiler has broken down and yet I cannot even get through to report the fault – it is not a fault with the condenser being frozen as my son in law works for a central heating company and had checked this for me. he has shut the boiler down completely and said it has a crack in it and is unsafe to use.

  10. Please advise me as to whether I qualify for a new oil central heating boiler and or extra loft insulation. There is insulation there already but I understand it may not be enough. I am 76 years old and my boiler is at least fifteen years old and I receive council tax benefit. I rely on a state pension for income. With thanks, J Gregory

  11. my wife and I are both over 80 , and our Potterton oil-fired boiler ( which is over thirty years old ) has broken down and spares are no longer available. We would like to replace the boiler with a new Grant-Vortex 26/36 ( for ease of servicing ) which would also be more economical .

  12. I had an assessment visit on 14 October. Windows and loft all passed to their standards. They condemned the boiler which was switched off and was told to wait 4 or 6 weeks for someone to install a new boiler. On 18 January I called them only to find out that there was a “problem” with the initial inspection and survey and they would have to start the process again having to wait another 4-6 weeks. As an old age pensioner living what was so far a mild winter are you hoping to kill me off before spring to save the money??

  13. I had an assessment visit on 14 October. Windows and loft all passed to their standards. They condemned the boiler which was switched off and was told to wait 4 or 6 weeks for someone to install a new boiler. On 18 January I called them only to find out that there was a “problem” with the initial inspection and survey and they would have to start the process again having to wait another 4 or 6 weeks. As an old age pensioner living what was so far a mild winter are you hoping I die before spring to save the money?

  14. I had an assessment visit on 14 October. Windows and loft all passed to their standards. They condemned the boiler which was switched off and was told to wait 4 or 6 weeks for someone to install a new boiler. On 18 January I called them only to find out that there was a “problem” with the initial inspection and survey and they would have to start the process again having to wait another 4 or 6 weeks. Total JOKE

  15. my dad has tried to get on the system to have a boiler installed he too has passed the tests for insulation But has found it impossible to get anywhere When is this sort of thing going to stop being a fairy tale and become reality and of some use to the people who need it Seems all the grant money is going to the admin people who answer the phone only to make false promises It all looks good on the web pages BUt reading all these comments i am not sure its worth the effort Is that the result you people at warm front want I bet you dont even read these comments do you ?

  16. My two year warranty is up at the end of January on my ce,ntral heating boiler and I am looking for some, central heating insurance but after reading these reviews I certainly will not be phoning Xtra Warm for any cover as I think these people have been treated with the utmost disrespect.

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